Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSFAH4003 Mapping and Delivery Guide
Advise on security technology, hardware and services

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSFAH4003 - Advise on security technology, hardware and services
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to apply architectural hardware product and service knowledge to provide advice to customers and other sales staff on the design, technical features and uses of architectural hardware and security products, ancillary items, prices and warranties. This unit applies to architectural hardware specifiers who analyse and compare information from a range of sources to respond to customer needs. Customers include those requiring architectural hardware schedules and products for construction and renovation projects.No licensing or certification requirements exist at the time of publication. Relevant legislation, industry standards and codes of practice within Australia must be applied.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Research architectural hardware product range
  • Identify job requirements from plans and specifications
  • Identify potentially suitable architectural hardware products by accessing relevant sources of information
  • Identify hardware components that suit customer specifications and meet applicable legislation, codes and national standards
       
Element: Recommend door and window hardware products
  • Provide and explain detailed manufacturer product specifications to customer to assist buying decisions
  • Demonstrate features and benefits of products to customer using appropriate interpersonal techniques
       
Element: Identify hardware quantities
  • Accurately determine quantities of required architectural hardware products from customer specifications
  • Determine measuring tools and systems to be used based on job requirements
  • Provide customer with accurate quotation for estimated quantities
       
Element: Advise on hardware product quantities
  • Clearly explain to customer comparisons between architectural hardware manufacturer’s warranty terms
  • Confirm individual product warranty terms and conditions from relevant sources of information and accurately convey to customer
  • Provide customer with accurate written information regarding individual product warranty terms and conditions
       
Element: Negotiate price and payment options
  • Accurately convey store recommended retail pricing to customer according to applicable legislation, codes and national standards
  • Negotiate individual product prices in accordance with organisational requirements to achieve sales
  • Accurately convey store payment options to customer and negotiate preferred option following organisational requirements
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify job requirements from plans and specifications 
Identify potentially suitable architectural hardware products by accessing relevant sources of information 
Identify hardware components that suit customer specifications and meet applicable legislation, codes and national standards 
Provide and explain detailed manufacturer product specifications to customer to assist buying decisions 
Demonstrate features and benefits of products to customer using appropriate interpersonal techniques 
Accurately determine quantities of required architectural hardware products from customer specifications 
Determine measuring tools and systems to be used based on job requirements 
Provide customer with accurate quotation for estimated quantities 
Clearly explain to customer comparisons between architectural hardware manufacturer’s warranty terms 
Confirm individual product warranty terms and conditions from relevant sources of information and accurately convey to customer 
Provide customer with accurate written information regarding individual product warranty terms and conditions 
Accurately convey store recommended retail pricing to customer according to applicable legislation, codes and national standards 
Negotiate individual product prices in accordance with organisational requirements to achieve sales 
Accurately convey store payment options to customer and negotiate preferred option following organisational requirements 

Forms

Assessment Cover Sheet

MSFAH4003 - Advise on security technology, hardware and services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

MSFAH4003 - Advise on security technology, hardware and services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: